Free Shipping Policy
Applies to any free shipping,
including Suncatcher Enclosures, Ultimate Packages and any other free shipping promotion.
Free shipping and handling applies
to Suncatcher enclosures only.
Free shipping is only included within the lower 48
If the shipping and handling exceeds
15% of the cost of the unit ordered for any shipment there may be additional charges
that apply. The customer will be notified with a new
total for their order prior to shipment for approval.
Lift gate and unloading service, extra
handling, and remote delivery charges are not included in free delivery.
If items are shipped via freight, customer must have items delivered to a
location with a loading dock, or be at the delivery location at the time of shipment
and unload the truck by hand. An extra charge applies
if lift gate service is required plus any additional unloading or remote delivery
charges. If lift gate or unloading, or remote delivery
service is not paid for at the time of purchase and the shipping company retroactively
charges Cages By Design for these charges, customer authorizes Cages By Design to
charge the customers credit card or invoice them for these additional charges. Lift gate and unloading service includes curbside delivery
and does not include moving the products inside the customer’s house or location
in any circumstance.
Safety catches include free shipping
only when purchased with a cage. If safety catches are
ordered separately, packaging and freight will apply and be quoted on a per item
basis. The Cages By Design regular shipping and handling
rates do not apply because they are oversized freight items.
Accessory items for Suncatcher enclosures do not include free shipping,
but are included for Ultimate packages. Cages By Design’s
regular
shipping and handling rates will apply for accessory items ordered
with Suncatcher enclosures (with exception of safety catches).
If items are returned, shipping and
handling costs incurred to ship the products to the customer will be deducted from
the total dollar amount of the refund. Shipping and handling
for returning the product is the responsibility of the customer. See
our full
return policy for details.
